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Shipping
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Can I change my shipment method after I’ve submitted my order?
Do you ship to my country?
How long will it take to get my order?
I haven’t received a shipping notification or tracking details, why?
My order shipped, but is being re-routed to you / return to sender. What can I do?
Do you cover customs & duties fees?
Who do you use for shipping?
Do you offer discounts on shipping?
I received an email saying my order has shipped, but it does not link to tracking. / Why doesn’t my tracking work?
I received an email saying my order has shipped, but it does not show movement in tracking. Why doesn’t my tracking work?
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Can I change my shipment method after I’ve submitted my order?
Can I re-route or change the shipping address of my order after it has shipped?
Do you cover customs & duties fees?
Do you offer discounts on shipping?
Do you ship to my country?
How do I get my order shipped to Puerto Rico?
How long will it take to get my order?
I haven’t received a shipping notification or tracking details, why?
I received an email saying my order has shipped, but it does not link to tracking. / Why doesn’t my tracking work?
I received an email saying my order has shipped, but it does not show movement in tracking. Why doesn’t my tracking work?
I've submitted the wrong shipping address details. Can I change it?
My order has not been delivered within the time period expected, what can I do?
My order shipped, but is being re-routed to you / return to sender. What can I do?
My order tracking shows as delivered, but I cannot locate my package.
Who do you use for shipping?
Why doesn't your tracking work?
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