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My AC adapter is not working. How do I get another one?

If your order is within the one (1) year warranty period: https://support.chargetech.com/hc/en-us/articles/225533127-One-1-Year-Limited-Warranty-Policy, you will be eligible to submit a warranty claim to get a new AC adapter replacement.  

Here is the information to submit a warranty claim: https://support.chargetech.com/hc/en-us/articles/115000639628-Submit-a-Warranty-Claim-

If your order is out of the one (1) year warranty period, you will need to purchase a new AC adapter/power supply here: https://chargetech.com/product/chargeall-power-supply/

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  • 05-Jul-2018
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